Data Controller: Miyay Proses Makina San. ve Tic. A.Ş.
Address: Gökkuşağı Cad. 1209. Sok. No:17/2, 06520 Balgat, Çankaya / Ankara
Email: miyay@miyay.com
This text has been prepared to inform you about your personal data processed through the miyay.com website and the forms on the site, live chat and WhatsApp link, pursuant to Article 10 of the Personal Data Protection Law No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform.
1. Personal data processed
- Contact form: full name, email address, phone number, subject and your message.
- Quotation form: company name, authorized person, email address, phone number, country, area of interest, product information, your message and the file you attach.
- Career application form: full name, email address, phone number, your CV file and cover letter.
- Live chat: messages you write during the chat.
- Transaction security data: the page from which you submit the form, IP address, date and time information (to prevent misuse and automated spam submissions).
- Real-time visitor count: an anonymous counter showing how many people are currently on the site and which page they are viewing. No cookies are used; the IP address is used only for approximate city estimation at that moment and is not stored.
- Cookie data: if you consent in your cookie preferences, statistical data regarding site usage through Google Analytics.
In career applications, we kindly ask you not to include special categories of personal data such as health information, religion, denomination, association or union membership, biometric data other than a photograph, and criminal conviction in your CV.
2. Purposes of processing
- Responding to your information, quotation and cooperation requests, preparing quotations and contacting you,
- Evaluating job applications and conducting recruitment processes,
- Responding to your questions via live chat,
- Conducting information security processes, preventing misuse of the site and spam submissions,
- If you consent, statistically measuring site usage and improving the site,
- Fulfilling legal obligations and responding to requests from authorized institutions.
3. Collection method and legal grounds
Your personal data are collected in electronic environment through the forms on our website, the live chat tool and cookies. Your data are processed based on the following legal grounds set out in Article 5 of the KVKK:
- Being directly related to the establishment or performance of a contract (quotation requests and job applications),
- Being necessary for the legitimate interests of the data controller (responding to requests, site security and spam prevention),
- Being necessary for the data controller to fulfill its legal obligation,
- Your explicit consent (analytical cookies; provided via the cookie preference window and may be withdrawn at any time).
4. Parties to whom data are transferred and transfer abroad
Your personal data may be transferred to the following parties only to the extent limited to the above purposes and as necessary:
- The hosting and data center service providers located in Türkiye, where the website, e-mail service and backups are hosted,
- If you give consent, Google, which provides the Google Analytics service for website usage statistics (its servers may be located abroad),
- If you write in a language other than Turkish in live chat, solely the text of your message is transmitted to an automatic translation service (OpenRouter, abroad) so that your message can be understood by our team,
- Public institutions and organizations and judicial authorities authorized by law (upon request).
Transfers abroad are carried out in accordance with the conditions set out in Article 9 of the KVKK. You do not have to share your identity or contact information in live chat.
5. Retention period
Your personal data are retained for the period required by the purposes of processing and for the retention or statute of limitations periods prescribed by the relevant legislation; at the end of these periods, they are deleted, destroyed or anonymized.
6. Your rights under Article 11 of the KVKK
As a data subject, you have the right to learn whether your personal data are processed, to request information if they have been processed, to learn the purpose of processing and whether they are used in accordance with that purpose, to know the third parties to whom they are transferred domestically or abroad, to request correction if they are processed incompletely or inaccurately, to request deletion or destruction within the framework of the conditions in Article 7 of the KVKK, to request that these operations be notified to the third parties to whom they are transferred, to object to a result against you arising from analysis exclusively by automated systems, and to request compensation for damages if you suffer damage due to unlawful processing.
7. Application
You can submit your requests concerning your rights, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, in writing to our address above, by registered electronic mail (KEP) address, secure electronic signature or mobile signature, or from your e-mail address that you have previously notified us and that is registered in our system to miyay@miyay.com. Your applications are concluded free of charge within thirty days at the latest; if the transaction requires an additional cost, the tariff determined by the Personal Data Protection Board may be applied.
Last update: 2 November 2026